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Improving clarity of course content and student experience

Case Studies

Data scientists collaborating to improve course content clarity and student experience

Improving clarity of course content and student experience

Situation

Client’s student satisfaction trend indicated challenges in clarity of assignments and instructions.

Approach and Findings

Our analysis and focus groups highlighted specific degree programs and cohorts that voiced dissatisfaction, and identified the drivers.

1

Analyze inefficiencies in assignments through data and focus groups

2

Redesign, a|b test assignments, and implement

3

Establish institutional capability for efficient content development

Graph showing improvements in course content clarity and student experience over time

Results

  • Significantly improved assignment clarity using data and AI.
  • Designed a better content development process and function.
  • Measurable improvement in student satisfaction scores.

Project Information

cohortscience

June 19, 2024